“The Midwest is home to more than a third of the country’s Polish-speaking population, and a big part of what we do as a company is connecting our customers to their world, in-language,” said David Pojtinger, director, Midwest Consumer Language Channel, AT&T. “Through our new Polish support line we offer valuable services that help our customers with their daily lives. We make it easier for them to stay connected to their world, while at the same time continue to grow our relationship with this important consumer group.”
The call center’s new offering plays a key role in servicing AT&T’s Polish customer base in the Midwest. Customers will be able to order new services, get answers to their billing questions, and request service assistance in their native tongue.
The call center for the Midwest region covers Illinois, Michigan, Wisconsin, Indiana, Ohio, and includes all smaller cities and communities with large Polish-speaking populations within AT&T’s service territory.
Customers who call the 1-800-417-1588 service support line can request a live Polish-speaking representative to provide them with information regarding home phone, cellular phone, television, and Internet services.
The call center’s new Polish-support line is another example of AT&T’s commitment to offer products and services that are relevant to customers and present and support those services in a way that is respectful of customers’ cultures. AT&T’s products and services truly reflect its diverse customer base.
ATT Wireless Customer Additionally, starting on November 10, AT&T U-verse TV will feature two Polish-language channels, TV Polonia and TVP Info, from broadcaster TVP Polish Television. TVP Polonia, TVP’s international channel, broadcasts a variety of news and entertainment programming from its studios in Warsaw. Launched last year, TVP Info serves as the public broadcaster’s news channel, covering the latest stories from Poland and around the world with highly-watched shows including “Telekurier – Bliżej Ciebie” and “Raport z Polski.”
AT&T U-verse packages include local television affiliates where available, and offer customers hundreds of hours of free and paid Video on Demand programming, including a wide selection of movies, children’s programs and events, and popular new releases. AT&T U-verse TV, the company’s 100-percent Internet Protocol (IP)-based video service, offers a new alternative to cable and an unmatched experience for customers.
Customers who want additional information on AT&T U-verse TV — or to find out if it’s available in their area — can visit http://uverse.att.com or stop by the nearest AT&T retail location. To find the closest store, visit http://www.wireless.att.com/find-a-store/.
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world’s most advanced IP-based business communications services and the nation’s leading wireless, high speed Internet access and voice services. In domestic markets, AT&T is known for the directory publishing and advertising sales leadership of its Yellow Pages and YELLOWPAGES.COM organizations, and the AT&T brand is licensed to innovators in such fields as communications equipment. As part of its three-screen integration strategy, AT&T is expanding its TV entertainment offerings. In 2008, AT&T again ranked No. 1 on Fortune magazine’s World’s Most Admired Telecommunications Company list and No. 1 on America’s Most Admired Telecommunications Company list. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com.
